Project

Create a Datadog dashboard for Client Services

Challenges

• Data without context is meaningless.
• Translating user journeys into numbers.
• Creating comparative metrics to flag changes.

Method

• User interviews and focus groups to determine Client Services' needs.
• Clear labeling and only relevant data points.
• Delivered with instructions and reasoning so the dashboard can be configured by others too.

Tools

• DataDog - Real User Monitoring
• Data analysis and research methods I learned in graduate school

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